If you are unhappy with the product, we will offer you a full refund within 14 days of delivery date. Please email us at hello@fairwellskincare.com and we will help process your request. 

We offer standard shipping across the U.S. which can take 3-10 business days. Please note that we are a small business and may sometimes experience delays due to unforeseen circumstances. We are not currently offering shipping outside of the U.S. 

Typically, you will notice immediate relief within 1 day of using the cream. We generally recommend using for at least 1 week, but it will vary depending on your skin condition. Customers have seen success anywhere from 3 - 14 days. 

Yes. Fairwell Cream is safe to use on your body and face (external use only). 

Yes, our product is made with safe and gentle enough for children. However, we always recommend consulting with your doctor and doing a patch test first.

No, our product is fragrance-free, meaning we don’t add any artificial or synthetic fragrances. However, it does have a natural scent from the ingredients used.

Absolutely! Our formula provides relief without the use of steroids, making it a great alternative for long-term skincare.

If properly stored in a refrigerator, each jar can last up to 12 months.