What is your return policy? 

If you are unhappy with the product, we will offer you a full refund within 14 days of delivery date. Please email us at hello@fairwellskincare.com and we will help process your request. 

What is your shipping policy?

We offer standard shipping across the U.S. which can take 3-7 business days. Please note that we are a small business and may sometimes experience delays due to unforeseen circumstances. We are not currently offering shipping outside of the U.S. 

How long will it take for me to see results?  

Typically, you will notice immediate relief within 1 day of using the cream. We generally recommend using for at least 1 week, but it will vary depending on your skin condition. Customers have seen success anywhere from 3 - 14 days. 

Can I use this product on my face?

Yes. Fairwell Cream is safe to use on your body and face (external only). 

Is this product safe for children?

Children 2 and above can use this product.